ScholyHub Consultants (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and the rights available to you when you use our website and services.
This Policy applies to:
- scholyhubconsultants.com and any subpages (the “Site”)
- Service inquiries, consultations, newsletters, events/webinars, and other interactions with us (collectively, the “Services”).
If you are under a separate written contract with us, that contract governs to the extent it conflicts with this Policy.
1) Who we are & how to contact us
ScholyHub Consultants
📧 info@scholyhubconsultants.com
📞 +1 (669) 499-4372
We do not currently appoint a Data Protection Officer. For privacy requests, email info@scholyhubconsultants.com.
2) The data we collect
a) Data you provide directly
- Identity & contact: name, email, phone/WhatsApp, country/region, preferred intake.
- Academic profile: transcripts, test scores (IELTS/TOEFL/GRE/GMAT/SAT), CV/resumé, statement of purpose, recommendation details.
- Preferences: desired countries/programs, budget, scholarship interest.
- Communications: messages sent via forms, email, chat, or social media.
- Marketing: newsletter opt-in/opt-out selections, survey responses.
- Payment (if applicable): if we accept online payments, they are processed by secure third-party processors; we do not store full payment card data on our servers.
b) Data collected automatically
- Technical: IP address, device type, OS, browser, language, pages viewed, time on page, referring URLs.
- Cookies/trackers: see Cookie Policy (/cookies-policy/) for categories (essential, analytics, performance, marketing) and consent controls.
c) Data from third parties
Scholarship/testing partners, analytics providers (e.g., Google Analytics), advertising platforms, social networks, and—with your consent—referees or counselors who share your documents for applications.
We do not intentionally collect special categories of data (e.g., health, religion) unless you voluntarily provide them where relevant to an application and with your explicit consent.
3) Why we use your data (purposes) & legal bases
| Purpose | Examples | Legal basis (GDPR/UK GDPR) |
|---|---|---|
| Provide Services | Counseling, shortlisting, scholarship matching, application document review, visa guidance | Contract (Art. 6(1)(b)) or Legitimate interests (Art. 6(1)(f)) |
| Communications | Responding to inquiries, updates on your case | Contract / Legitimate interests |
| Marketing (opt-in) | Newsletters, scholarship alerts, events | Consent (Art. 6(1)(a)); you may unsubscribe anytime |
| Analytics & improvement | Site performance, content optimization | Legitimate interests |
| Legal & compliance | Prevent misuse, enforce terms, respond to lawful requests | Legal obligation (Art. 6(1)(c)) / Legitimate interests |
| Testimonials (opt-in) | Publishing success stories | Consent |
For California residents (CCPA/CPRA), our uses constitute “business purposes” and, at this time, we do not sell or share personal information for cross-context behavioral advertising.
4) Cookies, Analytics & Ads
We use cookies and similar technologies to operate the Site, remember preferences, measure performance, and—if enabled—deliver relevant content.
- Manage preferences via our Cookie Banner and in your browser settings.
- Details (types, retention, providers) are listed in our Cookie Policy: /cookies-policy/.
5) How we share information
We share data only as necessary to provide Services or comply with law:
- Application partners: universities, testing bodies, scholarship organizations (with your authorization).
- Service providers (processors): hosting, CRM/email, analytics, task/project tools, secure file transfer. They are bound by confidentiality and data-processing agreements.
- Legal & compliance: regulators, authorities, to protect rights, safety, and security.
- Business changes: in a merger or reorganization, your data may transfer subject to this Policy.
We do not sell your personal information.
6) International Transfers
We operate globally. When we transfer personal data outside your country (e.g., to the U.S., UK, EU/EEA, or partner destinations), we implement appropriate safeguards such as:
- Standard Contractual Clauses (SCCs),
- UK International Data Transfer Addendum,
- Contracts with universities/scholarship bodies requiring adequate protection.
7) Data retention
We keep data only as long as needed for the purposes described or as required by law:
- Inquiry & consultation records: 24 months from last interaction.
- Client/application files: up to 7 years after matter closure.
- Marketing lists: until you unsubscribe or request deletion.
- Analytics data: per provider defaults, stored in aggregate where possible.
We will delete or anonymize data when retention periods expire, unless we must retain it for legal reasons.
8) Security
We use administrative, technical, and organizational measures to protect data, including encrypted transport (HTTPS/SSL), access controls, least-privilege principles, and vetted processors. No system is 100% secure; if a breach risks your rights, we will notify you and applicable authorities as required by law.
9) Your rights
EU/EEA & UK (GDPR/UK GDPR)
- Access, rectification, erasure, restriction, portability, and objection.
- Withdraw consent at any time (does not affect prior lawful processing).
- Lodge a complaint with your local supervisory authority.
California (CCPA/CPRA)
- Know what personal information is collected, used, and disclosed.
- Request deletion (subject to exceptions).
- Correct inaccurate information.
- Opt-out of sale/share (we do not sell/share for cross-context ads).
- Non-discrimination for exercising your rights.
How to exercise your rights:
Email info@scholyhubconsultants.com or call +1 (669) 499-4372. We may need to verify your identity before acting on your request. Authorized agents may submit requests with proof of authorization.
10) Children’s privacy
Our Services are intended for individuals 16+. We do not knowingly collect data from children under 16. If you believe a child provided data to us, contact info@scholyhubconsultants.com and we will address it promptly.
11) Third-party links
Our Site links to external resources (e.g., scholyhub.com scholarship pages, universities, testing bodies). We are not responsible for their privacy practices. Review those sites’ policies before providing information.
12) Marketing communications
You will receive marketing communications only if you opt in or where permitted by law. You can unsubscribe via email footer links or by contacting info@scholyhubconsultants.com. Service/transactional emails (e.g., case updates) are not marketing and will continue as needed.
13) Changes to this Policy
We may update this Policy to reflect changes in law or our practices. The “Last updated” date shows the latest version. Material changes will be highlighted on the Site.
14) Contact us
Questions, requests, or complaints about this Policy or your personal data:
- 📧 info@scholyhubconsultants.com
- 📞 +1 (669) 499-4372